{"id":6828,"date":"2026-10-21T18:06:06","date_gmt":"2026-10-21T18:06:06","guid":{"rendered":"https:\/\/staging.v2.myboxman.com\/contact-us\/"},"modified":"2026-10-22T09:45:06","modified_gmt":"2026-10-22T09:45:06","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/staging.v2.myboxman.com\/en\/contact-us\/","title":{"rendered":"Contact MyBoxMan: a question about your delivery?"},"content":{"rendered":"<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\"><link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin><link href=\"https:\/\/fonts.googleapis.com\/css2?family=Bricolage+Grotesque:opsz,wght@12..96,700;12..96,800&#038;display=swap\" rel=\"stylesheet\"> <style> 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i,.ctz-pin,.ctz-pulse{animation:none}.ctz-b{opacity:1;transform:none}.ctz-dots{display:none}}\n<\/style><div class=\"ct\" id=\"ct\"><svg width=\"0\" height=\"0\" style=\"position:absolute\" aria-hidden=\"true\"><defs> <symbol id=\"i-check\" viewBox=\"0 0 24 24\"><path d=\"M5 12.5l4.5 4.5L19 7.5\"\/><\/symbol> <symbol id=\"i-arrow\" viewBox=\"0 0 24 24\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/symbol> <symbol id=\"i-bolt\" viewBox=\"0 0 24 24\"><path d=\"M13 2L4 14h7l-1 8 9-12h-7l1-8z\"\/><\/symbol> <symbol id=\"i-store\" viewBox=\"0 0 24 24\"><path d=\"M3 9l1.5-5h15L21 9M3 9a3 3 0 006 0 3 3 0 006 0 3 3 0 006 0M5 12v8h14v-8M10 20v-5h4v5\"\/><\/symbol> <symbol id=\"i-return\" viewBox=\"0 0 24 24\"><path d=\"M4 12a8 8 0 0113.7-5.6L20 9M20 4v5h-5M20 12a8 8 0 01-13.7 5.6L4 15M4 20v-5h5\"\/><\/symbol> <symbol id=\"i-box\" viewBox=\"0 0 24 24\"><path d=\"M12 3l8 4.5v9L12 21l-8-4.5v-9L12 3zM4 7.5l8 4.5 8-4.5M12 12v9\"\/><\/symbol> <symbol id=\"i-pin\" viewBox=\"0 0 24 24\"><path d=\"M12 21s7-6.2 7-11.5A7 7 0 005 9.5C5 14.8 12 21 12 21z\"\/><circle cx=\"12\" cy=\"9.5\" r=\"2.5\"\/><\/symbol> <symbol id=\"i-shield\" viewBox=\"0 0 24 24\"><path d=\"M12 3l8 3v6c0 4.5-3.4 8-8 9-4.6-1-8-4.5-8-9V6l8-3zM8.5 12l2.5 2.5L16 9.5\"\/><\/symbol> <symbol id=\"i-phone\" viewBox=\"0 0 24 24\"><path d=\"M5 4h4l2 5-2.5 1.5a11 11 0 005 5L15 13l5 2v4a2 2 0 01-2 2A16 16 0 013 6a2 2 0 012-2z\"\/><\/symbol> <symbol id=\"i-tag\" viewBox=\"0 0 24 24\"><path d=\"M3 12V4h8l10 10-8 8L3 12zM7.5 8.5h.01\"\/><\/symbol> <symbol id=\"i-home\" viewBox=\"0 0 24 24\"><path d=\"M3 11l9-7 9 7M5 10v10h14V10M10 20v-5h4v5\"\/><\/symbol> <symbol id=\"i-leaf\" viewBox=\"0 0 24 24\"><path d=\"M5 19C5 10 10 5 20 4c0 10-5 15-14 15zM5 19l7-7\"\/><\/symbol> <symbol id=\"i-brief\" viewBox=\"0 0 24 24\"><path d=\"M4 8h16v11H4zM9 8V5h6v3M4 13h16\"\/><\/symbol> <symbol id=\"i-code\" viewBox=\"0 0 24 24\"><path d=\"M8 7l-5 5 5 5M16 7l5 5-5 5M14 4l-4 16\"\/><\/symbol> <symbol id=\"i-pack\" viewBox=\"0 0 24 24\"><path d=\"M3 8l9-5 9 5v8l-9 5-9-5V8zM12 13V21M3 8l9 5 9-5\"\/><\/symbol> <symbol id=\"i-scoot\" viewBox=\"0 0 24 24\"><circle cx=\"5.5\" cy=\"17\" r=\"2.5\"\/><circle cx=\"18.5\" cy=\"17\" r=\"2.5\"\/><path d=\"M8 17h6l2.5-8H19M11.5 9H8M15 5h3\"\/><\/symbol><symbol id=\"i-chef\" viewBox=\"0 0 24 24\"><path d=\"M7 14a4 4 0 11.5-7.9A4.5 4.5 0 0116 6a4 4 0 011 8M7 14v6h10v-6M7 17h10\"\/><\/symbol><symbol id=\"i-cake\" viewBox=\"0 0 24 24\"><path d=\"M4 12h16v8H4zM4 15c2 2 4 2 8 0s6-2 8 0M12 12V7M12 4.5v.01\"\/><\/symbol><symbol id=\"i-mail\" viewBox=\"0 0 24 24\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2.5\"\/><path d=\"M3.5 7l8.5 6 8.5-6\"\/><\/symbol><\/defs><\/svg> <section class=\"ct-hero\"><div class=\"ct-w ct-hero-g\"> <div class=\"ct-hero-in\"><p class=\"ct-badge\"><i><\/i>Contact<\/p> <h1>A question? <span class=\"hl\">We\u2019ll answer<\/span><\/h1> <p class=\"ct-lead\">Need help with your shipment, parcel tracking, a delivery solution or a partnership? The MyBoxMan support team is here to help, just a message away.<\/p> <div class=\"ctz-chat\" aria-hidden=\"true\"><div class=\"ctz-b u\" style=\"--dl:.3s\">Hello, I have a question about my delivery.<\/div><div class=\"ctz-dots\"><i><\/i><i><\/i><i><\/i><\/div><div class=\"ctz-b t\" style=\"--dl:2.6s\">Hello! The MyBoxMan team is here to help.<\/div><\/div> <div class=\"ctz-meth\"><a class=\"ctz-m\" href=\"tel:+330180919712\"><span class=\"i\"><svg class=\"ic\"><use href=\"#i-phone\"\/><\/svg><\/span><span><small>Phone<\/small><b>+33 (0)1 80 91 97 12<\/b><\/span><\/a><a class=\"ctz-m\" href=\"mailto:support@myboxman.com\"><span class=\"i\"><svg class=\"ic\"><use href=\"#i-mail\"\/><\/svg><\/span><span><small>Email<\/small><b>support@myboxman.com<\/b><\/span><\/a><\/div> <\/div> <div class=\"ctz-card\" id=\"ctzcard\"><div id=\"ctzwrap\"><h2>Write to us<\/h2><p class=\"sb\">We will get back to you as soon as possible.<\/p> <form id=\"ctzform\" novalidate> <div class=\"ctz-f\"><label for=\"ctzn\">Full name<\/label><input id=\"ctzn\" type=\"text\" autocomplete=\"name\" placeholder=\"Your name\"><\/div> <div class=\"ctz-f\" id=\"ctzfe\"><label for=\"ctze\">Email *<\/label><input id=\"ctze\" type=\"email\" autocomplete=\"email\" placeholder=\"you@example.com\"><p class=\"ctz-er\">Please enter a valid email address.<\/p><\/div> <div class=\"ctz-f\" id=\"ctzfp\"><label for=\"ctzp\">Phone *<\/label><div class=\"ctz-ph\"><select id=\"ctzc\" aria-label=\"Dial code\"><option value=\"+33\">France +33<\/option><option value=\"+32\">Belgium +32<\/option><option value=\"+41\">Switzerland +41<\/option><option value=\"+352\">Luxembourg +352<\/option><option value=\"+49\">Germany +49<\/option><option value=\"+34\">Spain +34<\/option><option value=\"+39\">Italy +39<\/option><option value=\"+44\">United Kingdom +44<\/option><option value=\"+1\">Canada \/ United States +1<\/option><\/select><input id=\"ctzp\" type=\"tel\" autocomplete=\"tel-national\" placeholder=\"6 12 34 56 78\"><\/div><p class=\"ctz-er\">Please enter a valid number.<\/p><\/div> <div class=\"ctz-f\" id=\"ctzfm\"><label for=\"ctzm\">Message *<\/label><textarea id=\"ctzm\" maxlength=\"500\" placeholder=\"How can we help you?\"><\/textarea><div class=\"ctz-cnt\"><svg class=\"ctz-ring\" viewBox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"9\" stroke=\"#E7DED5\"\/><circle id=\"ctzarc\" cx=\"12\" cy=\"12\" r=\"9\" stroke=\"#00B4A8\" stroke-linecap=\"round\" stroke-dasharray=\"56.5\" stroke-dashoffset=\"56.5\"\/><\/svg><span id=\"ctzcn\">0 \/ 500<\/span><\/div><p class=\"ctz-er\">Please write a message (minimum 10 characters).<\/p><\/div> <button type=\"submit\" class=\"btn btn-p ctz-send\">Send message<span class=\"ar\"><svg class=\"ic\"><use href=\"#i-arrow\"\/><\/svg><\/span><\/button><\/form><\/div> <div class=\"ctz-done\" id=\"ctzdone\"><div class=\"ok\"><svg class=\"ic\"><use href=\"#i-check\"\/><\/svg><\/div><h3>Almost done!<\/h3><p>Your email app is opening with your message ready to send. If nothing appears, write to us directly at <a href=\"mailto:support@myboxman.com\">support@myboxman.com<\/a>.<\/p><button type=\"button\" class=\"btn btn-s\" id=\"ctzagain\">Write another message<\/button><\/div><\/div> <\/div><\/section> <section class=\"ct-sec\" style=\"background:#fff\"><div class=\"ct-w ctz-two\"> <div class=\"rv\"><span class=\"ct-eyebrow\" style=\"color:var(--teal-d)\">Our offices<\/span><h2 class=\"ct-h2\">Come and see us<br>in Paris.<\/h2><p class=\"ct-sub\">For any request, our team can be reached by phone or email, and our offices are in the 12th arrondissement.<\/p><\/div> <div class=\"rv\" style=\"--d:.1s\"><div class=\"ctz-map\"><svg viewBox=\"0 0 520 300\" aria-hidden=\"true\"><path d=\"M0 60H520M0 150H520M0 240H520M90 0V300M260 0V300M430 0V300\" stroke=\"#fff\" stroke-width=\"16\" fill=\"none\"\/><path d=\"M0 285L520 20\" stroke=\"#fff\" stroke-width=\"10\" fill=\"none\"\/><circle class=\"ctz-pulse\" cx=\"260\" cy=\"168\" r=\"30\" fill=\"#FC4349\"\/><g class=\"ctz-pin\"><path d=\"M260 168C260 168 238 140 238 124a22 22 0 0 1 44 0C282 140 260 168 260 168Z\" fill=\"#FC4349\" stroke=\"#1D1D1D\" stroke-width=\"3\"\/><circle cx=\"260\" cy=\"124\" r=\"8\" fill=\"#fff\"\/><\/g><\/svg> <div class=\"ctz-lab\"><div><b>31 Rue de Reuilly<\/b><small>75012 Paris, France<\/small><\/div><a class=\"btn btn-s\" href=\"https:\/\/www.google.com\/maps\/search\/31+Rue+de+Reuilly+75012+Paris\" target=\"_blank\" rel=\"noopener\">Directions<span class=\"ar\"><svg class=\"ic\"><use href=\"#i-arrow\"\/><\/svg><\/span><\/a><\/div><\/div><\/div> <\/div><\/section> <section class=\"ct-sec\" style=\"background:var(--cream)\"><div class=\"ct-w\"> <div class=\"rv\" style=\"text-align:center\"><span class=\"ct-eyebrow\" style=\"color:var(--teal-d)\">Get there faster<\/span><h2 class=\"ct-h2\">Looking for something else?<\/h2><\/div> <div class=\"ctz-rt\"><a class=\"ctz-r rv\" href=\"\/en\/delivery-tracking\/\"><div class=\"ti\"><svg class=\"ic\"><use href=\"#i-pin\"\/><\/svg><\/div><b>Track a parcel<\/b><span>Enter your tracking number<\/span><\/a><a class=\"ctz-r rv\" href=\"\/en\/request-a-boxman\/\"><div class=\"ti\"><svg class=\"ic\"><use href=\"#i-box\"\/><\/svg><\/div><b>Ship a parcel<\/b><span>Quote and delivery<\/span><\/a><a class=\"ctz-r rv\" href=\"\/en\/become-courier\/\"><div class=\"ti\"><svg class=\"ic\"><use href=\"#i-scoot\"\/><\/svg><\/div><b>Become a courier<\/b><span>Earn money by delivering<\/span><\/a><a class=\"ctz-r rv\" href=\"\/en\/business-delivery\/\"><div class=\"ti\"><svg class=\"ic\"><use href=\"#i-brief\"\/><\/svg><\/div><b>Business offer<\/b><span>B2B deliveries<\/span><\/a><a class=\"ctz-r rv\" href=\"\/faqs\/\"><div class=\"ti\"><svg class=\"ic\"><use href=\"#i-phone\"\/><\/svg><\/div><b>Frequently asked questions<\/b><span>Quick answers<\/span><\/a><\/div><\/div><\/section> <section class=\"ct-final\"><div class=\"ct-w\"><div class=\"ct-fbox rv\"><h2>Need to send a parcel?<\/h2><p>Get your quote in seconds.<\/p><a class=\"btn btn-w\" href=\"\/en\/request-a-boxman\/\">I want to ship<span class=\"ar\"><svg class=\"ic\"><use href=\"#i-arrow\"\/><\/svg><\/span><\/a><div class=\"ct-stores\"><a class=\"ct-store\" href=\"https:\/\/apps.apple.com\/gb\/app\/myboxman\/id1120144878\" rel=\"noopener\">App Store<\/a><a class=\"ct-store\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.myboxman.app\" rel=\"noopener\">Google Play<\/a><\/div><\/div><\/div><\/section> <\/div> <script> (function(){var r=document.getElementById(\"ct\");if(!r)return;r.classList.add(\"js\"); 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